This statement applies to the official Ministry and Departments’ websites and was last updated on 24th February 2022.
COMPLIANCE STATUS
The
Ministry is fully committed to making its online services accessible to all. We
are dedicated to continuously improving accessibility of our services. This is
being done by adopting best practices as communicated by stakeholders, such as FITA and other users.
NON-ACCESSIBLE
CONTENT
We
are not aware of specific inaccessible content or accessibility issues on our
websites. Nonetheless, should you identify such content, we kindly ask you to
let us know via the contact details provided below. Should such an instance
arise our aim is to investigate the issue with a view to identify the
accessibility issue and bring the affected area into compliance.
PREPARATION
OF THIS ACCESSIBILITY STATEMENT
This
statement was prepared on 24th February 2022 and applies to the
official Ministry and Departments’ websites.
Statement
was last reviewed on 24th February 2022.
FEEDBACK
AND CONTACT INFORMATION
Inevitably,
it is not the case that we are always right as the more services and resources
we place online, the more likely it may be to miss issues, nonetheless we
remain committed to addressing any access issues in a promptly manner. Your
assistance in this regard would be greatly appreciated. Should you experience
any difficulties in accessing our websites or have trouble using any aspect of
the website, we would like you to let us know.
Please
feel free to contact us by email on websupport.justice@gov.mt or by submitting the Online Feedback
Form. You
can also reach out by phone on +356 2327 9610.
ENFORCEMENT
PROCEDURE
The
Malta Communications
Authority (MCA) is
the entity responsible for implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of
26 October 2016 on the websites’ accessibility and mobile applications of the
public sector bodies.
In
case your ICT accessibility related query is not addressed or you wish to lodge
a formal complaint, you can do so by contacting the MCA by filling the online complaint form directly on their
website.
COMPLIANCE
PROCESS
Our
websites are designed to work with the latest web browsers such as Edge,
Safari, Firefox and Chrome browsers.
As
part of this effort, we adhere to accessibility standard EN310549 and WCAG2.1 guidelines. Our online resources and forms are
evaluated both manually and programmatically for conformance to WCAG 2.1 Level
AA guidelines. Our websites are designed to work well and be accessible when
being accessed with suitably updated hardware and software products.
Further
recognizing that adherence to standards and guidelines, cannot on its own
ensure that a product is accessible, we also carry out usability evaluations in
collaboration with users, so as to gather necessary feedback. We also strive to
implement accessibility for information channels that are provided via other
platforms wherever possible, such as social media.
ACCESSIBILITY
MEASURES
Our
websites do not rely on font, magnification and colour modification widgets.
This is because such functionalities are already integrated in most web
browsers or are available via different add-ons and plugins which different
users are free to customise to their needs. As a result, these arbitrary user
customisations are available for most websites, not only that of our Ministry.
In order to allow for this level of customisation, we seek to maximise
compatibility with these user modifications.
As
part of and in addition to the above-mentioned guidelines, our websites
implement the following accessibility features:
1.
Maintain
a consistent HTML Heading hierarchy and information layout across different web
pages.
2.
Information
content is organised into HTML lists wherever applicable.
3.
Mouse
Pointer change icon when a link if hovered through Browser’s functionality.
4.
Add
image title, alt tag and caption wherever this information is relevant and
useful.
5.
Maximise
colour contrast for text where applicable.
6.
Actual
link text is descriptive enough to inform users where the link points to.
7.
Implement
all external links so that they open into new browser tabs.
IMPORTANT LINKS